What are OnlySSD’s Returns Guideline?
- OnlySSD.com Return Policy is implied only where the product have defect or damage. We do not accept returns in case of wrong selection made by customer.
- Customers may be asked to send the product back, in case the reverse pick up cannot be honoured due to operational restrictions. Return shipping charges will be reimbursed in the form of OnlySSD.com store credit.
- OnlySSD.com is not responsible for any in-transit damages, while product has been shipped by the customer. Customer is solely responsible for the damage claim from courier company.
- No Cancellation or Return on wrong selection post delivery. All customers are requested to check specifications/configuration requirements.
- OnlySSD.com Return Policy is implied only where the product has defect or damage. Cases where the wrong selection was made by the customer, will be considered discretionary returns and may attract Cancellation/Restocking charges.
- Customer can contact respective service center or email at firstname.lastname@example.org for warranty support.
- Cancellation of order post procurement/prior to delivery may attract up to 20% restocking charges.
In case of wrong selection of product by the customer, the return request may not be considered post delivery of the product.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns, which are:
- If the return request is made outside the specified time frame.
- Items that are returned without original packaging, freebies or accessories.
- If the product is damaged because of use or the product is not in the same condition in which you had received it.
- Defective products which are covered under the manufacturer’s warranty.
- Any consumable item which has been installed or used.